TravileAGREEMENT

Privacy Policy

Last update: Mar 17, 2024

Travilla
These terms and conditions outline the rules and regulations governing your use of the Things To Do In Marrakech Tours website and the booking process. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding.

Booking and Payment Process

1. Expertise and Local Knowledge

Things To Do In Marrakech Tours stands out due to its in-depth expertise and extensive local knowledge. Our team comprises experienced guides who are intimately familiar with the Things To Do In Marrakech region's geography, culture, and history. By choosing us, travelers gain access to insights and perspectives that can't be found in guidebooks, ensuring a truly immersive and enriching experience.

2. Confirmation and Deposit

Upon receiving confirmation of availability, a deposit is required to secure your reservation. The deposit amount and payment instructions will be provided in the confirmation email. Your reservation is considered tentative until the deposit is received.

3. Advance Payment:

A required advance payment is necessary to finalize your booking. Details regarding the advance payment, including the amount and due date, will be communicated during the booking process.

4. Payment Methods:

We accept various payment methods, including credit/debit cards and bank transfers. Payment instructions will be provided in the confirmation email.

5. Payment Security:

Things To Do In Marrakech Tours employs secure payment gateways to ensure the confidentiality and security of your payment information. However, we recommend that you exercise caution and adhere to online security best practices when making payments.

6. Currency and Pricing:

All prices are stated in the currency indicated on our website. Prices are subject to change without notice. Your booking's final price is determined at the time of booking and is not affected by subsequent price changes.

7. Outstanding Payment:

The remaining balance of your tour cost, if any, must be paid as specified in the booking confirmation. Failure to complete the payment may result in the cancellation of your reservation, subject to our cancellation policy.

8. Cancellation and Refund:

Our cancellation and refund policy is detailed in a separate section below. Please review this policy carefully to understand your options in the event of a cancellation.

9. Payment Disputes:

In the unlikely event of a payment dispute, please contact our customer support as soon as possible. We are committed to resolving disputes fairly and promptly.

Cancellation and Refund Policy

1. Cancellation by You:

If you need to cancel your tour, please notify us in writing as soon as possible. Cancellation fees may apply based on the proximity to the departure date. The cancellation fees are outlined in the cancellation policy provided during the booking process.

2. Cancellation by Things To Do In Marrakech Tours:

We strive to provide our services as planned. However, we reserve the right to cancel or reschedule a tour due to unforeseen circumstances. In such cases, we will provide alternative options or a full refund.

3. Refund Process:

Refunds, if applicable, will be processed in accordance with our refund policy. The method and timing of the refund will be communicated to you.

Contact Information

For any inquiries or assistance related to our terms and conditions, booking process, or payment methods, please feel free to contact us at:
Email: contact@thingstodoin-marrakech.com
Phone: +212 661 000 000